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UK Shipping and Returns HEADING_TITLE

We aim to deliver goods within 28 days of order but goods are subject to availability and delay in delivery of goods is sometimes out of our control. Any dates we specify for the delivery of goods are approximate only and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods.

** PLEASE CALL US ON 01928 563383 TO CHECK STOCK IF YOU REQUIRE ITEM URGENTLY **

We now stock over 4000 part numbers in the UK.

As soon as we have delivered the goods you will be responsible for them. If you delay accepting a delivery, our responsibility for everything other than damage due to our negligence will end on the date the carrier tried to deliver the goods to you.

Either party shall have the right to terminate any contract between us without penalty within 7 days from the date we accept your order. In the event of termination you shall return any goods that we have despatched to you and we shall refund to you all sums paid by you to us, provided the goods are in a resaleable condition.

Please Note: All goods sold as 'universal' items are strictly non-refundable due to non-fitment on a particular vehicle. This does not affect your statutory rights. Goods return because you dont like or want will be charge 20% handling to cover costs of sending goods out.

Unwanted goods with the exception of 'universal' items may be returned to us within 7 days of receipt if they are in an unused, and re-saleable condition, your credit card will then be refunded minus 20%. The cost of returning the goods to us shall be met by the customer. Damaged or incorrect goods will only be investigated if Waxacar is informed within 10 days of receipt.

The Contract between us shall be governed by the laws of England and Wales and any dispute will be resolved exclusively in the courts of England and Wales. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. If you have a complaint contact us at info@waxacar.co.uk.

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